1. Who We Are

We are the global distributor and referrer for the Loan My Coins product. We act solely as an introduction service—clients do not sign any agreements with us, and all loan transactions and agreements are handled directly between the client and the independent loan provider (Meanwhile). We comply with applicable laws and regulations in all jurisdictions in which we operate, including privacy and data protection laws such as the Australian Privacy Act 1988.

2. Information We Collect

We only collect the following personal information:

• Name
• Email address
• Phone
• Country (optional)
• X username (optional)

We do not collect financial details, government ID, or any other personal data through this website.

3. How We Use Your Information

We use your personal information only for the following purposes:

• Responding to enquiries you initiate.
• Communicating with you about Loan My Coins and making a referral to the loan provider via email introduction.
• Sending you additional information about The Bitcoin Adviser (our related business).
• Providing relevant follow-up (up to three attempts after your initial enquiry). If there is no response after the third attempt, we will mark you as "not interested" and will not contact you about Loan My Coins again unless you request it.

We will never sell, rent, or trade your personal information.

4. Data Sharing

We do not share your personal information with any third parties except:

• The loan provider, when we make a referral introduction via email at your request.

We do not use your data for advertising purposes and do not share it with unrelated parties.

5. Data Storage & Security

All personal information is stored in our secure systems:

• HubSpot (our CRM)
• Gmail & Google Sheets within our Google Workspace environment

We maintain strict security controls:

• Mandatory two-factor authentication (2FA) on all systems
• Access limited to authorised team members only
• Industry-standard encryption and security protocols

6. Website Analytics & Cookies

We use Google Analytics to collect general visitor information (e.g., pages viewed, time spent on site, referral sources). Our contact forms are powered by HubSpot, which sets cookies and collects analytics data (including IP address and browser information) to process form submissions. We do not use Google Ads or remarketing, and no financial transactions occur on our site. For detailed information about cookies, see our Cookie Policy.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your contact record from our systems.

To make a request, email contact@loanmycoins.com.

8. Contact Us

For all privacy-related enquiries, please contact:

Privacy Officer
Swapworth Pty Ltd trading as Loan My Coins
Email: contact@loanmycoins.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."