Privacy Policy - Loan My Coins

Effective Date: 01/04/2025

This Privacy Policy explains how Swapworth Pty Ltd, trading as Loan My Coins, collects, uses, and protects your personal information when you use our website and services.

Swapworth Pty Ltd (ABN 99 685 351 320), trading as Loan My Coins (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or team.

1. Who We Are

We are the global distributor and referrer for the Loan My Coins product. We are not a financial services provider and are not subject to financial services regulations. However, we comply with applicable privacy and data protection laws in all jurisdictions in which we operate, including the Australian Privacy Act 1988.

2. Information We Collect

We only collect the following personal information:

  • Name

  • Email address

  • Phone

  • Country (optional)

  • X username (optional)

We do not collect financial details, government ID, or any other personal data through this website.

3. How We Use Your Information

We use your personal information only for the following purposes:

  • Responding to enquiries you initiate.

  • Communicating with you about Loan My Coins and making a referral to the loan provider via email introduction.

  • Sending you additional information about The Bitcoin Adviser (our related business).

  • Providing relevant follow-up (up to three attempts after your initial enquiry). If there is no response after the third attempt, we will mark you as “not interested” and will not contact you about Loan My Coins again unless you request it.

We will never sell, rent, or trade your personal information.

4. Data Sharing

We do not share your personal information with any third parties except:

  • The loan provider, when we make a referral introduction via email at your request.

We do not use your data for advertising purposes and do not share it with unrelated parties.

5. Data Storage & Security

All personal information is stored in our secure systems:

  • HubSpot (our CRM)

  • Gmail & Google Sheets within our Google Workspace environment

We maintain strict security controls:

  • Mandatory two-factor authentication (2FA) on all systems

  • Access limited to authorised team members only

  • Industry-standard encryption and security protocols

6. Website Analytics

We use Google Analytics to collect general visitor information (e.g., pages viewed, time spent on site, referral sources).
We do not use Google Ads or remarketing, and no financial transactions occur on our site.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your contact record from our systems.

To make a request, email contact@loanmycoins.com.

8. Contact Us

For all privacy-related enquiries, please contact:

Privacy Officer
Swapworth Pty Ltd trading as Loan My Coins
Email: contact@loanmycoins.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”